Not shocking to me. Middle schoolers push drivers and teachers to this point all the time. No justification for this driver's response... I don't know anyone in the business who hasn't been tempted this way.
Parents need to teach their kids to be respectful to authorities and school districts need to deal with disrespectful kids quickly and incidents like this will be even more rare than they are now.
From personal experience, I can tell you, most school districts put up with a lot of guff from those kids before they actually remove them from the bus.
For example, I can write up a student for flagrant disrespect, dropping the F-Bomb, other disobedience to school bus rules and protocol, and it appears that the district does nothing.
Now, the district has told us that they do 'in school' discipline, (in school suspensions, and I'm not sure what else), but they never tell us what they do.
That is part of the problem.
We drivers feel like that nothing constructive is being done.
As a driver, I strive to the best of my ability to solve things on the bus.
I'll move the trouble student to the front, try to reason with them.
But there are times that will not work, so I write them up and turn them over to the district.
But as I said before, that rarely seems to work either.
It's like a circle of frustration.
If it happens again like that, I'll just threaten to quit.
We are so short of drivers, that might work.